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Frequently Asked Questions

We'll walk you through the entire process, hold your hand as much as you need, and help you through all the technical aspects that may seem daunting. We are here for you and we love to keep you well informed throughout the whole process. If you have any other questions, please don't hesitate contacting us.

Will you help walk me through the whole creation process?

Absolutely! We have unique processes in place that will educate and help you make informed decisions along the way. The last thing we want is for you to be uncomfortable or overwhelmed.

Do you outsource your projects overseas?

Absolutely not. All work is done in house.

I’m not local to your area. Can you still make my business' website?

Absolutely! We’re great at communicating via phone, Zoom, Skype and email and our clients come from all over the United States.

I keep seeing the term "responsive web design". What does this mean?

Responsive web design is a technique used to build a website that adapts its layout to fit the size of any device. Instead of having to build an additional website for mobile devices, you can lower initial costs by only needing a single website. Since responsive web design is really only a classification, each company has their own interpretation and implementation.

How much input will I have in the creation of the website?

A lot! Your input and feedback is crucial to this process. We’ll start with a lot of questions about your needs, your likes, your wants and work with you to develop just the right look and functionality.

Will my website work on mobile devices?

Yes. Some of our clients see a majority of their traffic from mobile phones. We put a high emphasis on making sure the website experience on a phone is second-to-none.

Can you revise my current or finish my incompleted website?

You can always contact us to discuss your exact situation. We’ve found it’s less expensive in most cases to start over than it is to retrofit or complete an existing website.

What is a content management system (CMS)?

A content management system (CMS) is software that allows you to update and manage your website through an easy-to-use interface. Think of it like a reliable and easy to use interface for your website. Without this software, you’ll need to hire a web developer to make small modifications to your website.

Will my website have search engine optimization services?

Yes. All our websites are coded using search engine optimization best practices.

Can you guarantee my website will be first on Google?

No. If someone is making you this guarantee, be very careful. There are some people who claim this is possible. They typically use techniques that can penalize your website or even get you removed from Google. Every business’s circumstances are unique and the outcome of every SEO strategy is different. A more realistic goal is to have your website show up on the first page of Google results.

How much does a website cost?

All of our websites reflect the unique nature of each business we service. There are many factors that determine the cost, such as how many pages you are going to have, do you have a brand identity already and so on. We’ll ask a lot of questions, assess your needs, and give you a quote based on that assessment.

Im on a tight budget, can you help?

Yes! We love creating custom designs for each client, but we realize that sometimes, a custom website is not within everyone’s budget. Contact us for details

Do we own the completed website?

You always have full ownership over your website.

How long will it take to get a new website?

Each project is different, but on average we have a website launched within 4 to 6 weeks. This timeline can be longer or shorter depending on how proactive you are with assets and revisions.

Will I be able to update the site myself when it’s finished?

Yes! We love it when our clients take control of their website and learn to manage it on their own. We’ll provide you two hours of training to help you learn your way around, and get you on your way.

Can you maintain my site for me?

We can! We provide on-going support for many of our clients.

When do I pay?

We offer a variety of payment options, varying from a one-time, up-front payment to six automated monthly payments. We understand that this is a big investment and want to help you budget for the expense in whatever way possible.

What if I need help on my site down the road?

We are only an email or a call away! We’re here to help you as much or as little as you need, and we won’t disappear once the site is launched. We’ve been doing this for over 10 years, so we aren’t going anywhere anytime soon.

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